Justina Robertson

Client Care Coordinator

“I’m here to help you understand your options, feel comfortable asking questions, and take the next step toward the care you deserve.”

ABOUT Justina Robertson

Justina brings warmth, practical guidance, and more than 20 years of healthcare experience to her role as Client Care Coordinator at Washington Psychological Wellness. She enjoys helping community members access care and feel informed and supported throughout the process.

Whether you’re exploring services or have questions about getting started, Justina takes the time to listen and explain your options. She wants every client to feel comfortable asking questions and confident about their next steps.

BACKGROUND & PERSPECTIVE

Justina’s background spans both patient-facing and administrative healthcare roles. Through these experiences, she has seen how valuable clear information and a caring point of contact can be when navigating care.
She is passionate about helping clients understand available services, resources, and financial responsibilities. She believes that confusion about the process should never stand in the way of seeking support and enjoys helping people find a path forward.

BEYOND WPW

Outside of work, Justina loves spending quality time with her family, especially her children, and is a proud Army mom. She also enjoys giving old furniture new life, a hobby she affectionately calls “furniture revitalization.” As she puts it, everyone and everything deserves a fresh start sometimes.

Football season is another favorite, and she proudly cheers for the Washington Commanders. Go Commanders!

HOW SHE HELPS

Your First Questions

Provides friendly, helpful information about our services, clinicians, and what to expect.

Scheduling & Next Steps

Helps you schedule appointments and guides you through the next steps in the intake process.

A Warm Welcome

Creates a supportive and welcoming experience so you can feel confident and cared for from the start.

Find the Right Fit

Our care team guides consultations and clinician matching to help you find the best fit for your unique needs, goals, and preferences.

Testimonials

Real Stories. Meaningful Change.

      EXCELLENT  
   Based on 76 reviews 
    
 
 
 
   
 
 
       Posted on Google  
    M M 
 
 
 
 Trustindex verifies that the original source of the review is Google. From the moment I reached out to Washington Psychological Wellness, I felt genuinely heard. I wasn't even sure what type of service I needed, but the team took the time to listen, ask thoughtful questions, and guide me in the right direction without making me feel overwhelmed.
Everyone I interacted with was kind, patient, and professional. They made what initially felt like a confusing process much easier and helped connect me with the support that best fit my needs. - Maita
  
 
      Posted on Google  
    Z S 
 
 
 
 Trustindex verifies that the original source of the review is Google. Everyone here is friendly and helpful, I highly recommend this place. Plus Dr. Leda is the best
  
 
      Posted on Google  
    D K 
 
 
 
 Trustindex verifies that the original source of the review is Google. Everyone was very kind and professional. I felt comfortable and well supported. Thank you for a great experience!
  
 
      Posted on Google  
    E E 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great facility with caring providers!
  
 
      Posted on Google  
    L P 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thoughtful team, kind and warm front desk and outstanding progress being made with their support!
  
 
      Posted on Google  
    J S 
 
 
 
 Trustindex verifies that the original source of the review is Google. I refer clients and families to Washington Psychological Wellness. Many of my previous clients have reported being very satisfied with the clinical care they are currently receiving at this practice.
  
 
      Posted on Google  
    S H 
 
 
 
 Trustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐

I can’t say enough great things about Washington Psychological Wellness. From the very first appointment, I felt welcomed, respected, and genuinely heard. The entire team is professional, compassionate, and creates a comfortable environment where it’s easy to open up without feeling judged.

The therapists take the time to truly understand your situation and provide thoughtful, practical guidance that’s tailored to your individual needs instead of using a one-size-fits-all approach. Scheduling has been easy, communication is excellent, and every interaction has been positive.

If you’re looking for a practice that genuinely cares about your mental health and personal growth, I highly recommend Washington Psychological Wellness. Their professionalism, empathy, and commitment to helping their clients make them an outstanding choice for anyone seeking quality mental health care.
  
 
      Posted on Google  
    S B 
 
 
 
 Trustindex verifies that the original source of the review is Google. Washington Psychological Wellness is a highly professional and well-organized practice that fosters a welcoming and supportive atmosphere. The team is personable, attentive, and genuinely invested in providing quality care. Their individualized approach reflects a strong commitment to understanding each person’s needs and delivering thoughtful support. Overall, it’s an excellent resource for those seeking compassionate and effective care.

APPOINTMENT

Make an appointment

Schedule your appointment with ease and choose a date and time that works best for you.

LOCATIONS

Rockville

In-person

Gaithersburg

In-person

Germantown

In-Person

Virtual

Available throughout DC, MD, VA, and other states based on clinician licensure.

Stay Connected

Thoughtful mental health resources, parenting insights, relationship tips, and practice updates delivered occasionally.

No spam. Unsubscribe anytime.

Need Immediate Support?

Washington Psychological Wellness is not a crisis service. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For immediate emotional support, call or text 988.

We’re Here When You’re Ready.

Phone Number

(301) 769-5878

Email Address

info@washington-psychwellness.com

Locations

845-F Quince Orchard Boulevard, Gaithersburg, MD

1395 Piccard Dr Suite 110, Rockville, MD 20850

Germantown

Join Our Community

Join Us Today for Resources , Insight & Connection