From verifying your insurance benefits before your first appointment to answering billing questions along the way, our dedicated billing team is here to make the financial side of care simple and stress-free.
We contact your insurance company to verify your benefits so you have clarity before care begins
Our team is here to answer questions and support you throughout your care.
When eligible, we may submit claims to your insurance company on your behalf.
Use your HSA or FSA funds to pay for eligible therapy services.
Our billing team verifies your benefits before your first appointment and shares the information provided by your insurance carrier, including copays, coinsurance, and deductibles.
Some insurance plans include out-of-network mental health benefits. When eligible, we offer courtesy billing, which means we may submit out-of-network claims directly to your insurance company on your behalf.
Clients remain responsible for payment at the time of service, as well as any amount not covered or reimbursed by their insurance plan.
For plans that are not eligible for courtesy billing, we can provide a detailed superbill that you may submit to your insurer for possible reimbursement.
Absolutely. Insurance can feel confusing, and you do not have to sort through it on your own. Our team will verify your benefits and explain what we find in clear, everyday language.
Yes. Before you begin, we’ll share an estimate of your copay, coinsurance, deductible, or other expected costs. While your insurance company makes the final coverage decision, we’ll give you the clearest information available so you feel prepared.
In many cases, yes. If your plan includes out-of-network benefits and is eligible for courtesy billing, we may be able to submit claims directly for you. If not, we’ll provide a detailed superbill that you can send to your insurance company.
You’ll remain responsible for payment at the time of your appointment and for any amount your plan does not reimburse.
Yes! We accept major credit and debit cards, including HSA and FSA cards. Every HSA and FSA plan is a little different, so we recommend checking with your plan administrator if you are unsure whether a service is eligible.
If your insurance does not cover a session, you may be responsible for the remaining balance. We know unexpected costs can be stressful, so please reach out to our billing team. We’ll help you understand what happened and walk you through the next steps.
At this time, we do not participate with Medicare or Medicaid. If you are unsure whether this applies to your coverage, please reach out to our Client Care Team before scheduling. We’ll be happy to help you understand your options.
Please reach out. We never want you to feel confused or stuck with a bill you do not understand. Our billing team will take a closer look, explain what we can see, and help you figure out the next step.
You may use eligible Health Savings Account or Flexible Spending Account funds to pay for services.
For clients who need to submit their own claims, Reimbursify may offer another way to request reimbursement.
Clients may choose to pay privately without using insurance. We can provide a Good Faith Estimate when applicable.
Clients who are uninsured or who choose not to use insurance have the right to receive a Good Faith Estimate explaining the anticipated cost of care. Your estimate will reflect the information available when it is prepared. Because services are individualized, the length and frequency of treatment may change based on your needs and preferences.
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