COVID-19 Policies

COVID-19 Policies

Office Safety Precautions in Effect During the Pandemic

Washington Psychological Wellness is currently treating clients online and has limited in-person availability. We are grateful and honored to be able to provide support to the community during this incredibly challenging time. For the safety of our clients, staff, and the community-at-large, we encourage clients to choose tele-health appointments when possible.

COVID-19 Mental Health Treatment in Gaithersburg, MD

Washington Psychological Wellness has been monitoring the daily events surrounding the COVID-19 virus and complying with guidance from the CDC and our state and local public health departments. While we maintain our commitment to high quality and compassionate care, we are keenly aware that we must protect and maintain a safe treatment environment for our clients, family members, and staff. As we adjust our schedules and office flow to support recommendations by the CDC, we ask for your patience and understanding as we move through different phases of reopening.

Here’s what you can expect from Washington Psychological Wellness during this process:

  • Our providers will be alternating work schedules to provide access to care while allowing for social distancing.
  • Clients and staff will be required to wear masks (cloth or surgical) while in the office.
  • We will gather information through as many contactless ways as possible and will establish hand washing protocols for everyone.
  • Upon arrival, each client (and caregiver, if there is one) will have their temperature taken and may be asked specific COVID-19 screening questions.
  • We have rearranged our waiting room and workspaces to help with social distancing.
  • If you need assistance during  your visit, we ask that the person who brings you in waits in their car until your appointment is over to help us limit the number of people in the clinic at any one time.
  • If you have a caregiver who needs to attend the visit with you, they will also need to wear a mask. Please inform the staff if this is the case.
  • We will communicate any changes as we move through this process.

Please note that in-person session availability is contingent on clinician and client preference as well as CDC recommendations and law.